For our deliveries we work exclusively with DHL as a transport service provider.
As soon as your order has been shipped, you will receive an email from us with the tracking number that you can use to track your delivery.
Shipping
For all shipments we charge shipping costs (except Germany), which you can find in the table below.
| country | Shipping |
| Germany | Free shipping from 50 €, otherwise 3,90 € |
| Austria | Free shipping for orders over 50 €, otherwise 4.90 € |
| Switzerland | Free shipping from 75 €, otherwise 6,90 € |
| Europe 1 (Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic) | Free shipping from 50 €, otherwise 5,90 € |
| Europe 2 (Andorra, Great Britain, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City) | Free shipping from 50 €, otherwise 5,90 € |
| Europe 3 (Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus) | Free shipping from 50 €, otherwise 5,90 € |
| Europe 4 (Albania, Bosnia-Herzegovina, Faroe Islands, Greenland, Iceland, Liechtenstein, Moldova, Montenegro, North Macedonia, Norway, Serbia, Ukraine, Belarus) | Free shipping from 50 €, otherwise 5,90 € |
| Rest of the world (including Australia, Canada, USA) | Free shipping for orders over 100 €, otherwise 11,90 € |
Delivery time
| country | delivery time |
| Germany | 1-3 workdays |
| EU, Switzerland, Australia, Canada, UK, USA | 2-8 working days |
Avoiding returns
Every return not only means extra work for everyone, but also puts a strain on our environment. We therefore ask you to choose your products particularly carefully. You will find all the important information on our product pages. We make a lot of effort to clearly highlight all the important features of the products in order to prevent incorrect orders. If you still need to return something, go to Returns .